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We support all Non-Profit Organisations by providing special NPO discounts.
Additional discounts are offered for multi-year contract terms to value our loyal customers.
The more licenses you need, the more discounts we can offer. Already starting with 6+ licenses.
Use our self-service pricing request and enter your individual parameters to receive a personalized pricing indication.
Trial phase successfully completed? Already received your pricing indication? Then there’s nothing left open but placing your license order and getting started with a Paid Plan.
Production: Test and enjoy the Professional Edition for 14 days.Sandbox: Take your time. No time-limit to test our app in Sandboxes.
After 14-days of trial, your license will automatically downgrade to the free plan. You don't need to take any action.
If you enjoy the app and want to continue using paid features, You can easily upgrade to one of the paid plans after the trial.
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We provide two payment options:- Bank/Wire/SWIFT Transfer- Credit CardWhen making a SWIFT international transfer ensure to use the "OUR" option regarding transfer fees (field 71A on the transfer form), so that the full invoice amount is being transferred.
It's net 30. After receiving your invoice you have a 30-day period of time to pay the total invoice amount. For new clients this time starts latest with the contract start date. For renewals, clients receive their new invoice 30 days before the contract end date.
By default, each contract automatically renews for a quarter or a year (depending on the contract term) if not cancelled at least 30 days before the contract end date by either party. We need your cancellation in written form. To cancel your licenses, send us an email (help@campaign-audience-builder.com) before the mentioned 30 days, informing us about your cancellation. At the end of your contract, we will downgrade your licenses to the Free plan.
Our core currency is EUR and our pricing is based on EUR. We also provide invoices in USD. For USD we apply the current exchange rate to calculate the USD amount. As our bank charges currency exchange fees, these will also be added to the invoice. As most banks and credit cards allow EUR transactions, we recommend to choose EUR as the preferred currency.
When? We can already set up the contract details before or during the trial. You decide about the contract start date. This can be immediately or at a set starting point in the future.How? Either personally 1-to-1 with our sales team or via self-service using the License Order Form.
The parameters you can adjust are the number of licenses and your app edition.Upgrade: You can upgrade your licenses If you want to add more user licenses or if you want to use a more powerful edition. If you want to upgrade immediately, we calculate the additional costs until the end of your contract term and send you a supplementary invoice. Otherwise your upgrade request will be considered for the next renewal.Downgrade: The downgrade always applies to the end of your current contract term. Downgrading results in a renewal, except you downgrade to the Free plan (cancelling your Paid plan). You can reduce your numbers of licenses (to a minimum of 3) or choose a different edition.How? Either personally 1-to-1 with our sales team or via self-service using the License Order Form.
No. it doesn't matter if you have a Salesforce environment with 10 licenses or 1000 licenses. We offer user-assigned licenses. So you or your admin have to select the users that should have access to the tool.If you have internal processes that would like to have many users being able to see the audiences for review or collaboration purposes, we also offer Read-Only licenses. To learn more about this, contact us. This only applies to the actual audience definitions (the filter criteria you set up to define your audiences). Once the audience results are added to your campaigns or transferred to Pardot or Marketing Cloud, your users can see this information without the need of an additional Campaign Audience Builder license.
The main limitation of the Free Edition is the number of executions per month. You can execute 5 audiences per month. With execution we mean the process of adding an audience to a campaign. So you can build as many audiences as you like with the Free Edition, but it's limited in terms of executing your audiences. It's a great way to start using the tool for free until you reach the amount of audience executions that makes you consider switching to a paid plan. The free plan is fully sufficient if you segment just a few times a month.
The Free plan is limited to 5 audience executions a month. Execution = adding an audience to a campaign. There is no hidden upgrade automation that allows you to exceed this limit. The functionality just pauses till the end of the month. You can still build audiences and use the tool, but you can't add your audiences to campaigns until the monthly reset.
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